- Full-Cycle Digital Transformation
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Managed the end-to-end digitisation of a peer-to-peer lending system, transitioning from manual processes to a fully automated Node.js platform, significantly enhancing operational efficiency and regulatory compliance.
- Stakeholder Management & Buy-in
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Successfully navigated and overcame substantial internal resistance to the new platform, building trust and gaining critical buy-in from key stakeholders by demonstrating tangible value through incremental development and clear communication of technical concepts in business terms.
- Scalable Solution Deployment
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Architected and deployed a scalable IT solution capable of handling increased volume and complexity, ensuring seamless onboarding of the business division and establishing a foundation for future growth in the lending sector.